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Surgical Scheduler/Business

This is a full time (64 hours per pay period).

 

POSITION SUMMARY:  The Surgical Scheduler is responsible for the scheduling of patients at the surgical center, insurance verification for scheduled procedures including other business office related responsibilities.

 REQUIREMENTS:                 

·         Must have completed high school or equivalent

·        College degree in health care administration or related field; or equivalent years of experience in scheduling procedures in an ambulatory or medical office setting preferred

·         Accurate keyboarding skills

·         Excellent customer service skills (Ability to work well with physicians, employees, patients and others)

·         Strong verbal and written communication skills

·         Strong team participation including planning and problem resolution

·         Ability to work with PC-based computer systems

·         Ability to balance multiple tasks and prioritize effectively

·         Maintain patient privacy

 

Responsibilities:

·         Responsible for scheduling, cancelling and changing procedures in the schedule including communicating with surgeon’s office and patients

·         Obtain coordination of Benefits/Third party insurance information

·         Make insurance verification phone calls

·         Interpret contracts/benefits to all patients

·         Maintain timely updating and storage of facility process and procedures

·         Responsible for verifying and updating patient and family insurance and demographic information

·         Assists with other business office functions, such as:  phones, opening and closing procedures, admitting process, billing activities, data entry, word processing, medical records and mailing functions

·         Assist with quality reporting and support functions

·         Follow all systems and process within the center

OR Nurse (Full time and Part time)

REQUIREMENTS:                             

·         Graduate of a Professional School of Nursing.

·         Licensed as a Registered Nurse in the State of Michigan.

·         Current certification in Basic Cardiopulmonary Life Support (BCLS).

·         ACLS Certification for medical professionals within six months of employment.

·         Availability to work a flexible schedule during the business workweek.

·         Ability to effectively communicate and work with team members as well as surgeons, patients and other customers.

·         Two years experience working in an outpatient surgical setting preferred.

·         Requires extensive mobility (walking and standing).

·         Frequent lifting and bending, pushing and/or pulling loads. 

·         Ability to lift up to a 60 pound weight load.

 Responsibilities:

Operating Room:

·         Responsible for getting room set up for the procedure.

·         Responsible for position patient and confirming with the patient their information.             .

·         Ensure monitors are ready and assist the Anesthesiologist as needed.

·         Assist surgical team in maintaining integrity of the sterile field and monitor equipment, surgical team and patient throughout the procedure.

·         Responsible for maintaining narcotic count.

·         Responsible for getting additional supplies and/or equipment during procedure and documenting on the Preference Card.

·         Responsible for documentation on the OR record including implants used.

·         Responsible for management of the IV conscious sedation patients.

·         Responsible for transferring patient to the recovery area and assisting in turning the room over.

·         Complete appropriate forms to ensure specimens are ready for the lab.

·         Assist Surgical Techs with table set up.

·         Ability to circulate for multiple specialties.

 

Admitting/Recovery RN (Part time)

REQUIREMENTS: 

·         Graduate of a Professional School of Nursing.

·         Licensed as a Registered Nurse in the State of Michigan.

·         Two years experience working in an outpatient surgical setting preferred.

·         Previous experience in admitting, recovery, ICU or related peri-operative area desirable.

·         Current certification in Basic Cardiopulmonary Life Support (BCLS).

·         ACLS Certification for medical professionals within six months of employment.

·         PALS Certification for medical professionals within six months of employment.

·         Availability to work a flexible schedule during the business workweek.

·         Ability to effectively communicate and work with team members as well as surgeons, patients and other customers.

·         Requires extensive mobility (walking and standing).

·         Frequent lifting and bending, pushing and/or pulling loads.

·         Ability to lift up to a 60 pound weight load.

 

Responsibilities:

Preop:

·         Responsible for putting patient charts together including but not limited:  gather appropriate forms and documentation; contact the patient to confirm information and review their labs, EKG’s, etc.

·         Document on the anesthesia communication sheet any abnormal labs or EKG’s, BMI, cardiac issues.

·         Responsible for having charts complete and in order according to the schedule.

Admitting:

·         Responsible for getting the patient ready for procedure including but not limited to:  reviewing medical history, consent form, obtaining vitals and labs as needed; start IV and administer medications as ordered; assist Anesthesia with nerve block.

·         Responsible for stocking bays with supplies and equipment and maintaining the malignant hyperthermia and crash carts.

PACU I:

·         Admit patient into PACU.

·         Assess and monitor patient’s needs, IV and administer medication as ordered.

·         Responsible for maintaining the PACU medication room including narcotic count.

PACU II:

·         Continue to assess and monitor patient’s needs, IV and administer medication as ordered.

·         Responsible for getting the patient ready for discharge including but not limited to:  reviewing discharge instructions; obtain vitals and discontinue IV; contact and coordinate services such as home health care; assist patient when leaving.